Encrypted Data
AES-256 · TLS 1.3
Data Resilience
All block records, resident directories, and staff audit logs are fully protected with bank-grade encryption at rest and in transit.
NEW
AI Building Assistant is now live
The AI-Powered Operating System for Residential Block Management.
Centralise block maintenance, automate resident communications, and streamline key asset tracking across your multi-family and apartment portfolios in one unified system.
Built for residential block managers, block operators, and developers. Enterprise-grade security. GDPR compliant.
Canal Wharf Portfolio
Overview
Maintenance
Parcels
Keys & Access
Communications
Residents
AI Assistant
Portfolio overview
4 blocks · 612 units
Open requests
42
Parcels waiting
118
Keys out
7
Compliance
98%
Live activityToday
MR-2291Ceiling leak triaged as P1 · Flat 4BEmergency
PK-88104DPD parcel logged · collection alert sentNotified
MF-021Master fob unreturned · BrightlineOverdue
FS-0418Fire door inspection scheduledScheduled
BC-0331Water shut-off notice deliveredDelivered
INTELLIGENT BLOCK AUTOMATION
AI That Knows Your Residential Operations.
ResidentLink 360 delivers native, AI-powered intelligence across your entire block portfolio—so your asset management teams spend less time chasing documentation, handling courier disputes, and manually tracking vendors, and more time focusing on asset yields.
Flat 4B reported water through the bathroom ceiling. Is this a one-off?
Likely a building-wide risk. This is the third leak on the riser serving stack B in 30 days.
MR-2214 · Flat 6B12 Sep
MR-2257 · Flat 5B24 Sep
MR-2291 · Flat 4BToday · P1
I've escalated MR-2291, dispatched AquaFix Ltd, and drafted a notice for floors 3–6.
Review notice
Open riser survey
Show contractor history
Ask about any block, unit or contractor…
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Predictive Maintenance Triage
The AI engine parses incoming resident incident descriptions instantly, automatically cross-referencing past block logs to determine whether an issue is an isolated event or a building-wide system risk.
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Automated Resident Communications
Draft and dispatch complex block-wide announcements, localized regulatory notices, or emergency maintenance schedules in seconds. The AI creates contextual, brand-aligned messaging automatically based on live system events.
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Autonomous Tracking Audits
Say goodbye to manual log lookups. The AI monitors real-time parcel arrivals and key fobs check-outs, flagging missing signatures or unreturned master keys before security vulnerabilities arise.
A CENTRALIZED SYSTEM FOR COMPLEX RESIDENTIAL OPERATING MODELS
One Dashboard. Total Control Over Your Buildings.
02 / Maintenance
Resolve Block Issues Safely and Efficiently.
Streamline your entire maintenance workflow. Log, assign, and track reactive service requests, planned safety compliance checks, block alterations, and complaints from a centralized command center.
- Report and track maintenance issues
- Manage complaints and service requests
- Handle licenses (pets, alterations, access)
- Real-time status updates
Maintenance & Compliance
Canal Wharf Portfolio · All blocks
+ Log request
Open42
Compliance due6
Complaints3
Ref
Issue
Unit
Assigned
Status
MR-2291Ceiling leak — bathroom4BAquaFix LtdP1 · In progress
FS-0418Fire door inspection, floors 1–6Block ASafeGuard FMDue Thu
MR-2288Lift 2 intermittent faultCoreOtis ServiceEngineer booked
AL-0072Kitchen alteration request12COps teamAwaiting approval
MR-2284Communal lighting, stairwell BBlock BIn-houseResolved
CP-0119Noise complaint7ABlock managerLogged
COMPLIANT & SECURE RESIDENTIAL RESILIENCE
Built to Protect Corporate and Resident Data Natively.
GDPR Compliant
UK & EU GDPR
Strict GDPR Compliance
Engineered specifically to respect privacy guidelines, managing secure resident profiles and automated data handling policies natively.
Hosted on AWS
99.9% uptime SLA
High Availability Hosting
Hosted on world-class cloud architecture ensuring a 99.9% uptime commitment and seamless multi-site synchronization.
BUILT AROUND YOUR PORTFOLIO
Choose the platform that fits your operating model.
Every deployment is scoped to your blocks, units and teams. Book a demo and we'll tailor a proposal with zero complex implementation fees.
CORE PLATFORM
Standard Block Plan
Request Proposal / Quote
Best for scaled residential blocks looking to centralize core operational systems.
- Unlimited Users
- Unlimited Access
- Property & Resident Management
- Maintenance & Requests
- Parcel Management
- Key & Access Management
- Communication Hub
- News & Updates
RECOMMENDED
PLATFORM + AI
Enterprise AI Plan
Request Proposal / Quote
Best for high-volume block management firms aiming to maximize operational efficiency through automation.
- Everything in Standard Plan
- AI Powered Building Assistant
- Custom API Integration and Core ERP Data Connectors
- Dedicated Onboarding & Block Deployment Manager
- Custom Resident Data Migration Support
Ready to modernize your block operations?
Book a personalized walkthrough with an operations specialist and discover how ResidentLink 360 helps your team manage more apartments with less friction.
Book a 15-Minute Block Demo